Shipping policy
Shipping Policy
At Prevail Studios, we are committed to delivering your order quickly and reliably.
Order Processing
- Orders are processed within 1–3 business days
- Orders are not processed or shipped on weekends or holidays
- You will receive a confirmation email once your order is placed, and a second email with tracking once your order has shipped
Shipping Rates
- United States: Free shipping on all orders
- International: Shipping rates are calculated at checkout based on your location
Delivery Time
Estimated delivery times:
- United States: 3–7 business days
- International: 7–21 business days (varies by destination)
Please note that delivery times are estimates and may vary due to carrier delays or high demand periods.
Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking updates to appear.
Customs, Duties & Taxes (International Orders)
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.
Lost or Stolen Packages
Prevail Studios is not responsible for lost or stolen packages that are marked as delivered. Please ensure your shipping address is correct and secure.
Incorrect Address
If you provide an incorrect shipping address, we are not responsible for orders shipped to the wrong location. Please double-check your information before placing an order.
Delays
We are not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.
Contact
If you have any questions regarding your shipment, please contact us at:
Prevailstudios8@gmail.com
By placing an order, you agree to this Shipping Policy.